Posted by What is a Facebook Moderator?
A Facebook moderator is responsible for moderating discussions under your Facebook page and posts. They have fewer page rights and responsibilities than a Facebook admin or editor but have more rights than just a Facebook page advertiser or analyst. However, the work of a Facebook Moderator shouldn’t be mixed up with that of a Facebook Admin. While a Facebook Moderator is responsible for moderating discussions under your Facebook page, the Facebook Admin is the person who created a Facebook group and has complete control over its settings.
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What can Facebook Page Moderators do on a Page?
A Facebook page moderator can do the following tasks:
- respond to comments on the Facebook page
- delete or hide Facebook comments
- send messages from the Facebook page
- create ads and promotions and boost Facebook posts from the page
- ban people from the Facebook page so they can’t comment or post to the Facebook page
- view insights of the Facebook page
- examine member profiles before approving or refusing requests
- respond to members who contact you directly
- assist in the organization of events and competitions
- Increase the number of people who enter contests and tournaments.
- Group postings can be pinned and unpinned.
- Make new posts and schedule them.
However, the Facebook moderator won’t be able to do any of the following:
- delete or unpublish the Facebook page. Only Facebook page admins can
- edit the Facebook page and create and delete Facebook posts. Only editors and the Facebook admin can do that.
- So the most important thing to keep in mind is that if you assign someone the Facebook page moderator role, they will be only able to moderate on the Facebook page but won’t be able to post or edit posts on the Facebook page.
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When should you have a dedicated Facebook Page Moderator?
You might be wondering when it is the right time to assign someone the Facebook moderator role. Here are some general guidelines:
Generally, any time when the following types of issues get over your head:
- When there is a high volume of customer service inquires
- If the content on your Facebook page needs to be moderated a lot of times for inappropriate language, images, or links
- When there are too many spam posts on your page, it’s become difficult for people to find your updates
- You don’t think the person responsible for creating the Facebook posts will be able to moderate the page as well as a professional moderator would.
How to Moderate successfully on a Facebook Page
Here is some general advice you can follow if you want to be successful in moderating your Facebook page:
- Respond to all comments and messages as soon as possible
- Keep an eye on the page’s activity, and be sure to respond quickly if there are any changes in likes or shares
- Have clear rules and regulations for running a Facebook page
- Make sure you have enough moderators to handle all the comments, posts, and messages coming in
- Monitor your page regularly so that it doesn’t get overrun with spam or offensive content
- Be mindful of what you post-don’t share anything too personal or controversial
- Hire an outside expert or an agency to take care of moderating Facebook posts.
How to make someone a Facebook Page Moderator
If you want to add a moderator to the Facebook page, here is all you have to do:
- Open up the Facebook page that you want to add the FB page moderator to
- Click on ‘Settings’ on the left column
- Click on ‘Page roles’
- Next, you will see a box where you can type the name of the person who you would like to add as the Facebook moderator.
- In the dropdown menu, choose his/her role as ‘Moderator.’
- Click on ‘Add’
- Once you have clicked on ‘Add,’ you have to re-enter your password so that Facebook can doublecheck that it is you who is adding a new moderator to the Facebook page
Facebook Page Moderator Rights
Here are the main takes a page moderator can take:
- respond to comments on the Facebook page
- delete or hide Facebook comments
- send a message on the Facebook page
- create ads and promotions and boost posts from the Facebook page, etc.
The main thing that your Facebook moderator won’t be able to do compared to a Facebook page editor is to create new Facebook posts or delete older posts.
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Difficulties with adding a Facebook Page Moderator
If you are having trouble adding the person to your Facebook page as a moderator, here are some reasons you should check:
- Are you the administrator of the Facebook Page? Only FB page admins can assign any page role.
- Is the person you are trying to make Facebook Moderator available on Facebook?. Only people who have signed up for Facebook and have an active Facebook account can be moderators on a Facebook page.
- Did you use the correct email address?. You have to use an email address that the person has added to Facebook. Otherwise, Facebook won’t be able to identify that person.
How to remove a Facebook Page Moderator
If you longer need a moderator on your Facebook page or the person has left the company/you no longer work with them, here is how you can remove the Facebook page moderator from your Facebook page
- Open up the Facebook page where they are the moderator
- Click on ‘Settings’
- Then click on ‘Page roles’ in the left column
- Here you will see all the people that have any access to the Facebook page.
- Search for the moderator who you want to remove
- Click on their name. If you want to change their access level, you can upgrade the person to be an editor or an admin or downgrade them to a lower-level role, like an advertiser.
- Or you can click on the ‘Remove’ link on the bottom left and remove the moderator from the Facebook page altogether.
In the latter case, this moderator won’t be able to use any features of the Facebook page anymore. They are entirely out of your Facebook page.
How much does a work from home Facebook Moderators make?
As of May 31, 2022, the average annual pay for a Work From Home Facebook Moderator in the United States is $57,555. If you need a simple salary calculator, that works out to be approximately $27.67 an hour. This is the equivalent of $1,107/week or $4,796/month. According to Ziprecruiter.com {an American employment marketplace for job seekers and empoyers}, their statistics showed annual salaries as high as $117,000 and as low as $18,000. The majority of Work From Home Facebook Moderator salaries currently range between $32,000 {and 25th percentile} to $73,000 {75th percentile} with top earners {90th percentile} making $99,500} annually across the United States. The average pay range for a Work From Home Facebook Moderator varies greatly {by as much as $41,000}, which suggests there may be many opportunities for advancement and increased pay based on skill level, location, and years of experience.
Top 10 highest paying cities for work from home Facebook Moderator jobs
ZipRecruiter identified 10 cities where the typical salary for a Work From Home Facebook Moderator job is above the national average. San Mateo, CA, with Boston, MA, and Daly City, CA top the list. Daly City, CA beats the national average by $7,864 {13.7%}, and San Mateo, CA furthers that trend with another $9, 146 {15.9%} above the $57,555 average.
With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Work From Home Facebook Moderator appear to be exceeding fruitful.
Finally, another factor to consider is the average salary for these top ten cities varies very little at 3% between San Mateo, CA and Quincy, MA, reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Work From Home Facebook Moderator role.
| City | Annual Salary | Hourly Wage |
| San Mateo, CA | $66,701 | $32.07 |
| Boston, MA | $65,731 | $31.60 |
| Daly City, CA | $65,419 | $31.45 |
| Berkeley, CA | $65,384 | $31.43 |
| Santa Monica, CA | $64,850 | $31.18 |
| Renton, WA | $64,817 | $31.16 |
| Juneau, AK | $64, 698 | $31.10 |
| Green River, WY | $64,628 | $31.07 |
| Queens, NY | $64, 563 | $31.04 |
| Quincy, MA | $64,338 | $30.93 |
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