Posted by A suspended Amazon account means that you can no longer earn money from the platform, see how to retrieve or unlock it.
Amazon is an American multinational technology company based in Seattle, Washington, focusing on e-commerce, cloud computing, and artificial intelligence. Amazon is the largest e-commerce marketplace and cloud computing platform globally as measured by revenue and market capitalization. Amazon.com was founded by Jeff Bezos in 1994 and started as an online bookstore but later diversified to sell video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry.
The company also owns a publishing arm, Amazon Publishing, a film and television studio, Amazon Studios, produces consumer electronics lines including Kindle e-readers, Fire tablets, Fire TV, and Echo devices, and is the world’s largest provider of cloud infrastructure services (IaaS and PaaS) through its AWS subsidiary. Amazon has separate retail websites for some countries and offers international shipping of some of its products to certain other countries. One hundred million people subscribe to Amazon Prime.
Amazon is the largest Internet company by revenue in the world. It is also the second-largest employer in the United States and one of its most valuable companies. Amazon has attracted widespread criticism for its questionable business practices, including anti-competitive behavior, poverty wages, and failure to provide adequate benefits for its workers. As of March 2019, the company has 3.7 million employees worldwide.
SEE: 101 Product Ideas for Amazon.
Amazon account
An Amazon account is a user account used to access Amazon.com services. This can include shopping on Amazon.com, using Amazon Web Services, or accessing Kindle content.
The different benefits of an Amazon account
There are many benefits of having an Amazon account. Some of these benefits include:
- Being able to shop on Amazon.com
- Using Amazon Web Services
- Accessing Kindle content
- Managing your shipping and payment preferences
- Viewing your order history
- Tracking your package deliveries
- Receiving exclusive Prime benefits (if you are a Prime member)
Cons of Amazon account
A few potential drawbacks of having an Amazon account include:
- You may be required to provide personal information such as your name, address, and credit card number.
- Amazon may collect data about your buying habits and use this information for marketing purposes.
- If you violate Amazon’s terms of service, your account may be suspended.
RELATED ARTICLE: How To Sell On Amazon: Everything You Need To Know.
The types of Amazon account
Amazon buyer account?
An Amazon buyer account is an account used to purchase items on Amazon.com. With a buyer account, you can shop on Amazon, add items to your Wish List, and write reviews of products you’ve purchased. You can also use an Amazon buyer account to participate in Amazon Prime, which gives you free two-day shipping on eligible items.
Amazon seller account?
An Amazon seller account is an account used to sell items on Amazon.com. You can list items for sale, fulfill orders, and manage customer service with a seller account. You can also use an Amazon seller account to participate in Amazon Prime, which gives you free two-day shipping on eligible items.
How to create an Amazon seller account
To make an Amazon seller account, you will need to sign up for a business account on Amazon. Once you have done this, you will be able to create your seller profile and start listing items for sale.
How to close an Amazon seller account?
If you want to close your Amazon seller account, you will need to contact customer service and request that they complete your account. You will also need to cancel any active subscriptions, such as Amazon Prime, associated with your account. Once you have done this, your report will be closed.
Amazon Prime account
An Amazon Prime account is an account that gives you access to free two-day shipping on eligible items, as well as other Prime benefits like Prime Video and Prime Music. You can sign up for a free trial of Amazon Prime or pay $99 per year for a Prime membership.
Amazon Web Services account
An Amazon Web Services (AWS) account is used to access Amazon’s cloud computing services. With AWS, you can rent virtual machines, storage, and other resources from Amazon. You can also use AWS to build and host your websites and applications.
Amazon Business account
An Amazon business account is used to buy and sell items on Amazon.com for business purposes. With a business account, you can take advantage of features like Business Prime Shipping, which gives you free two-day shipping on eligible items. You can also use an Amazon business account to access other business services from Amazon, such as Amazon Marketplace Web Service (MWS) and Amazon Business Tax Exemption Manager.
SEE: 101 Product Ideas for Amazon.
What does it mean when you have a suspended Amazon account?
When you have a suspended Amazon account, you can no longer sell products on Amazon. This can be a temporary suspension or a permanent suspension, depending on the severity of the offense. If you have a permanent suspension, you will need to create a new Amazon account if you want to continue selling products on the platform.
There are a few reasons why your Amazon account may get suspended. The most common reason is if you violate Amazon’s terms of service. This can include anything from listing products that are not allowed on the site to not shipping orders.
How to appeal a suspended Amazon account
If your Amazon account has been suspended, you must contact customer service and appeal the suspension. To do this, you will need to provide evidence that you comply with Amazon’s policies. Once your appeal has been reviewed, your account will be reinstated or permanently suspended.
Appeal letter for a suspended Amazon account
An Amazon appeal letter is a letter that you write to customer service to appeal a suspension of your Amazon account. In the letter, you will need to provide evidence that you comply with Amazon’s policies. Once your appeal has been reviewed, your account will be reinstated or permanently suspended.
Tips needed to write an Amazon appeal letter successfully
Here are some tips for writing a successful Amazon appeal letter:
- Keep it short and to the point
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Your account details (ID, name, etc.)
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A clear explanation of why you believe your account was suspended mistakenly
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Evidence that you comply with Amazon’s policies (e.g., screenshots, invoices, etc.)
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A polite and professional tone
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Include all relevant information, such as your order number or account number
- Include evidence to support your appeals, such as screenshots or emails.
After sending the letter, then, it’s just a waiting game. It could take up to 48 hours for Amazon to come back to you with an answer. Many believe that knowing someone on the inside can get you an answer quicker, but that’s not the case.
Sellers should expect to be contacted via email about the status of their accounts. The harsh reality is if a seller is suspended for 30 days or longer, there’s a chance they might never be reinstated.
It’s important to remember whether you’re a Fortune 500 company or a small online store, Amazon does not want you to sell on its marketplace if you’re not willing to provide exceptional customer service.
Ultimately, if you understand the leadership principles behind Amazon, it will help you make a framework for your appeal letter. If you’re lucky enough to get reinstated, prepare your team for any changes you need to make—you don’t want to be a repeat offender.
SEE: 101 Product Ideas for Amazon.
What happens if your Amazon appeal is denied?
If your Amazon appeal is denied, your account will remain suspended. You may then contact customer service and request a review of your appeal. If your appeal is still denied, your account will be permanently suspended.
If you’re wondering how to ensure your Amazon account doesn’t get suspended again, here are some things to keep in mind.
- By now, you’re already aware that following all of Amazon’s policies is vital and will keep you away from deactivation and suspension.
- Constantly check all of your notifications so that you can rectify them immediately when you’re informed about violations. Amazon notifies you 72 hours before suspension, asking you to submit your POA if you want to continue selling. The only way to stay up to date is to monitor your notifications efficiently.
- Comply with Amazon’s rules for your product listings. Your listings have to clearly state your product’s features and conditions and be optimized well. You can use SellerApp’s Listing Quality feature to help you analyze and improve the quality of your listings.
- Do not use multiple accounts, and do not create a new account until your old one is reinstated.
- Work towards improving customer experience by considering all the customer feedback and improving your products accordingly. This will keep your ratings high and show Amazon that you’re a top-quality seller.
What do you do when you cannot log into your Amazon account?
If you cannot log into your Amazon account, the first thing you should do is reset your password. To do this, go to the Amazon website and click on the “Forgot Password” link. Then enter your email address or phone number and follow the instructions to reset your password. If you are still having trouble logging in, contact Amazon customer service for help.
How to unlock a suspended Amazon account
If your Amazon account has been locked, you will need to contact customer service and request that they unlock your account. Once your account has been unlocked, you will be able to log in and access your account as usual.
Reasons why your Amazon account got locked
There are several reasons why your Amazon account may have been locked. These include:
- You entered your password incorrectly too many times
- You haven’t used your account in a while
- You’ve made too many return requests
- You’ve made too many cancellations
- You’ve had too many items lost or stolen from your account
- You’ve been selling items that are prohibited by Amazon’s policies.
SEE: 101 Product Ideas for Amazon.
Steps and procedures to close an Amazon account
There are a few steps and procedures you need to follow to close an Amazon account. First, you need to cancel any active subscriptions, such as Amazon Prime. Then, you need to contact customer service and request that they close your account. Once your account has been closed, you will no longer be able to access it. Finally, you need to delete any Amazon cookies from your web browser.
There are several reasons people may want or choose to close their Amazon account. These include:
- They no longer use Amazon
- They are unhappy with Amazon’s policies or customer service
- They want to cancel their Amazon Prime membership
- They no longer need an Amazon business account
- They are concerned about their privacy and security
- They are closing their business and no longer need an Amazon account
If you cannot reinstate your suspended Amazon account, you will need to create a new account. You will need to contact customer service and request a new account to do this. Once your new account has been created, you can start using Amazon again.
Here are some tips for creating a new Amazon account:
- Choose a new email address and password
- Do not use the same credit card or billing information as your old account
- Do not list the same products or services as your old account
- Be sure to read and agree to the Amazon Terms of Service
- Provide accurate and up-to-date personal information
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